Delete Your Co-parent Account

Delete Your Account in the App

Open Co-parent and go to Settings > Delete account:

• Open Co-parent and tap Settings (the gear at the top of the screen)
• Tap "Delete account"
• Read what is deleted and what stays, then confirm

Co-parent deletes your account and signs you out on every phone.

If You Cannot Open the App

Email hello@ppv.digital from the address you sign in with, with the subject "Delete my Co-parent account". We may first ask you to confirm from that address. We delete the account within 30 days and reply when it is done.

What Is Deleted

Deleted: your name and email, your sign-in on every phone, your assistant keys, your comments, the receipts and photos you added, and every list and thing that only you use.

This includes the replies and the "I don't agree" notes you wrote, and the phones registered for your notifications.

You are also removed from every list and thing you share with others.

What Stays for the Other Members

Stays for the others: the money lines in lists you share. They keep the amount, date, description, split and state, and show you as "Former member". Their balances do not change. They lose the receipts you added.

Things you share, and the to-dos in lists you share, stay for the others too and show you as "Former member".

How Long It Takes

• We finish deleting your account within 30 days of your request.
• Database backups keep up to 35 days of history, so deleted data leaves the backups within 35 days.
• A deleted photo or receipt stays in our versioned storage for up to 30 days, so that a mistake can be undone, and is then deleted for good.
• Server logs, which hold IP addresses, are kept for 30 days.
• Reports are kept for 1 year, also after an account they name is deleted, and then deleted automatically, usually within a few days.
• A block that someone else made stays until that person removes it or deletes their own account.
• After the delete, we keep a one-way hash of your email address for 31 days, so that old sign-ins and assistant keys stop working.
• Messages sent with the support form are kept for 90 days and then deleted automatically, usually within a few days.
• Emails sent to hello@ppv.digital, and the emailed copy of each support-form message and each report, stay in our mailbox until we delete them.
• Analytics, crash and ad data is kept under the retention settings of our Firebase project and Google's policies.

More Information

See the Co-parent Privacy Policy for everything Co-parent collects and how long it is kept.